Archive...
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We are on the look out for the next guest blogger for the eg blog. If you think you’ve got what it takes, email ask@eguk.co.uk.
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On the way to work this morning I heard an interview on BBC Radio 4 with ‘Roy Mayall’, a Royal Mail worker who has decided to speak out in defence of the those workers who chose to strike a few …
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eg featured in the Midlands World Trade Forum Newsletter
Posted in General eg news, News On November 19th, 2009 -
At our recent Focus Group at Think Tank, Birmingham, we discussed operational needs for now and the next 6-12 months with our customers. With a range of operational responsibilities represented, these varied. However, when it boiled down to it, the …
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Winners of the eg operational excellence® awards 2009
Posted in Awards, Clients, News On November 17th, 2009Shortlisted finalists and other guests gathered at The Lowry Hotel, Manchester, on Friday 13 November to hear eg solutions plc – the operations management software applications vendor – announce the winners of the eg operational excellence® awards 2009.
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eg ‘Highly Commended’ in ICT Excellence Awards
Posted in Awards, General eg news, Industry news, News On November 12th, 2009Staffordshire based eg solutions plc specialises in operations management software applications and has this year beat off stiff competition to be highly commended in the Best Added Value Project category of the ICT Excellence Awards.
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A well dressed business lady is telling me how she can now use her laptop in a taxi because the taskbar on her new laptop has dynamic preview of all her running applications and windows. She finishes by stating “I’m …
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eg operational intelligence® data views
Posted in Data Sheets On November 9th, 2009Creating customised reports and data extracts with eg operational intelligence® data views.
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eg announces sponsorship of PPF’s National Back Office Forum
Posted in News On November 9th, 2009eg has announced that it will sponsor the National Back Office Forum in April 2010 – a specialist forum which runs alongside the Professional Planning Forum’s annual Customer Contact Planning conference on 19 & 20 April in Birmingham.
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eg work manager® work scheduler
Posted in Data Sheets On November 9th, 2009Automatically allocate work using pre-determined rules with eg work manager® work scheduler.
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You can’t improve what you don’t measure and monitor: eg activity manager™ helps manage operational efficiency in core and non-core areas.
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eg work manager® archiving
Posted in Data Sheets On November 9th, 2009eg work manager® archiving helps manage growing databases to maintain system performance.
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eg work manager® de-sensitisation
Posted in Data Sheets On November 9th, 2009Protect your eg work manager® data with eg work manager® de-sensitisation.
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“You can’t measure my work” and “What get’s measured get’s managed”
Posted in Blog, Clients / Project information, Operations Management On November 3rd, 2009All those specialist case handlers, counter staff, underwriters, complaints specialists and more tell me that every work request is different. When I ask if we can measure how long the task should take, the number there are or the result …
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