Recent news...
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How many of us can say that everything we do in our customer contact operation or back office is really aligned to the customer? Let alone creating an environment in which our people can be truly passionate about performance, so that they contribute to the maximum and the organisation avoids wasted effort?
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eg solutions plc (”eg solutions”, “eg” or “the Company”; LSE-AIM: EGS), the back office optimisation software company, is pleased to announce the signing of a contract with a new customer in …
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One for our clients……It’s that time again – the launch of the eg operational excellence® awards 2010.
The formal launch of this year’s awards will take place at the eg Software User Group on Monday 29 March at Wembley Stadium.
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Being a member of the Institute of Customer Service eg are able to learn about the UK Customer Satisfaction Index results. Results just out show there are encouraging signs that organisations are paying closer attention to their customers needs and a general increase in customer service.
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This year’s Professional Planning Conference takes place on 19 & 20 April 2010 in Birmingham. eg will be exhibiting at the event and also sponsoring the National Back Office Forum.
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eg staff and colleagues dug deep to raise money for the Company charity, Doornkop Needy Children’s Centre by taking part in a raffle to win a giant Easter egg.
The gigantic Easter egg was donated by Telford based Magna Specialist Confectioners …
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