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How long before this great tech stock is bought out?
Posted in General eg news, News On April 21st, 2011Last week this article was featured in Tom Bulford’s twice-weekly small-cap investment email The Penny Sleuth.
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Children of the Doornkop Needy Children’s Centre – eg’s company charity based in South Africa – were delighted at a surprise visit from the eg Easter bunny last week.
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Getting a return on investment in customer service
Posted in Events, General eg news, News On April 14th, 2011eg solutions plc, the back office optimisation company, and the Institute of Customer Service present: Return on Investment Event, 5 May 2011.
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Measure, Motivate, Manage
Posted in Blog, Client, Operational Excellence, Operations Management On April 1st, 2011By Paul Cooper, Contact Centre Operations Manager – The West Brom
It’s interesting the conversations you have in the middle of the night. As I write this at 2.30am, our Year End processing is taking place and a couple of bleary …
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