I discovered eg’s website when researching tools that could help my concern improve the Management Information we produce in order to help leders make operational decisions.

My first impressions are that you take a multi-dimensional view to Management Information which is very interesting.

There appears to be a view that Management Information should only be about the information and as explaned, it needs to be much more than that if you are to gain commitment from staff members and leders. From the development of the measures, to the involvement of staff in producing them, to presenting the information it is all important in order to achieve the right result.

Many operational leders should take a step back I think and take time to rethink their methods. These are refreshing ideas to help deliver the service we all aim for.

hilsen

Kjetil Heinriksen