When talking to operational & performance managers I hear that many of them are running programmes such as Lean, System Thinking or Six Sigma in order to help them make improvements to their processes. An interesting point that many of them raise is that whilst their adopted methodology is clearly delivering benefits they do experience common challenges which they feel limit the projects short term objectivity or long term sustainability.

I am interested to know if you are running a process improvement programme within your organisation. If so please email me to tell me about it.  How successful is it and why?  What are your challenges and what are you doing in response to them?  What is missing or what would make your project more successful?

Please contact me at chrisfryer@eguk.co.uk with your views and experiences and I look forward to sharing with you what’s recommended.

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