Recent news...
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It is good to be able to report the continuing good work being done at the Doornkop Needy Children’s Centre, South Africa and to show where those ongoing generous donations go to.
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As we emerge from the recession, how is your collections and recovery strategy adapting? What trends are we seeing in debtor behaviour and how should it inform our approach? What are the latest compliance and regulation issues you need to …
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Operational Intelligence Gets Boost from eg solutions
Blog by Mark Smith, CEO & EVP Research August 26, 2010
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The Professional Planning Forum has launched a Back Office Optimisation Survey in conjunction with Verint.
The aim of the survey is to understand how the back office contributes to overall customer service, which processes are currently in place for back office …
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eg solutions plc (‘eg‘ or ‘the Company’; LSE-AIM: EGS), the back office optimisation software company, is pleased to issue a period-end trading update for the six months ended 31 July 2010.
During the period, having established a strong …
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The ‘eg pink panthers’ consist of Mark Cooper, Jonathan Hayward and John Moss, all members of the Operations Management software team at eg solutions plc (eg). They successfully completed the Olympic Team Relay event of the London Triathlon on Saturday 7 August 2010 to raise money for the Company’s chosen charity, Doornkop Needy Children Centre (DNCC).
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The shortlist for the inaugural Birmingham Post Business Awards 2010 has, after much discussion and deliberation, been decided and eg solutions plc (eg) the AIM listed back office optimisation software company has been shortlisted in the International Trade & Export category.
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Accredit UK is a mark of quality for the Information and Communications Technology (ICT) industry to show that a business holding the Accredit UK mark will deliver ICT solutions to a high standard.
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The ‘eg pink panthers’ consist of Mark Cooper, Jonathan Hayward & John Moss, all members of the Operations Management software team at eg solutions plc (eg). They have committed to take part in the London Triathlon on 7 August 2010 to raise money for the Company’s chosen charity, Doornkop Needy Children Centre (DNCC)
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Bloor Research have published an InDetail white paper on Optimising Back Office Performance. The report was produced in conjunction with eg solutions, building on the Bloor Spotlight paper ‘Operations Management for the Services Sector’ which looked at operational management solutions for the Service Sector.
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Read the latest case study that demonstrates good operations management.
Legal & General Protection extended the use of eg’s software and methodology within it’s Strategic Partner business to provide consistent capacity planning and resource sharing, both across it’s two sites and across strategic accounts.
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Bloor Research will soon publish an InDetail white paper on Optimising Back Office Performance. The report was produced in conjunction with eg solutions, building on the Bloor Spotlight paper ‘Operations Management for the Services Sector’ which looked at operational management solutions for the Service Sector.
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After reading the Financial Ombudsman Service Annual review I was interested to read the remarkable hike in scale of complaints and the forecast to continue at record levels.
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First Major Contract win for Nuqleus 3D
eg solutions plc (“eg solutions” or “the Company”; LSE-AIM: EGS), the back office optimisation software company, is pleased to announce the signing of a contract, worth approximately £430,000, with the general insurance …
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eg solutions plc, (EGS) the AIM listed back office optimisation software company, announces the general release of its ‘e-learning’ management system.
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eg solutions plc are pleased to announce their sponsorship of the forthcoming Operational Efficiency in Financial Services 3rd Annual Conference on 24 June 2010.
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eg solutions plc (”eg” or “the Company”; LSE-AIM: EGS), the operations management software company, is holding its Annual General Meeting at 10.30am today
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Annual General Meeting Venue Change
eg solutions plc (the “Company”) announces that its AGM, previously scheduled to take place at the offices of TLT Solicitors, Sea Containers House, 20 Upper Ground, Blackfriars Bridge, London SE1 9LH, will now take place in Room 409 at the Institute of Directors, 116 Pall Mall, London SW1Y 5ED.
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It’s great to report the good work being done at the Doornkop Needy Children’s Centre, South Africa and to show where all those generous donations go to.
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I have been training and coaching operational management disciplines in the UK for over 10 years and recently been working in South Africa too. I think that regardless of the culture or operating environment the following tips for Team Leaders …
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How many of us can say that everything we do in our customer contact operation or back office is really aligned to the customer? Let alone creating an environment in which our people can be truly passionate about performance, so that they contribute to the maximum and the organisation avoids wasted effort?
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eg solutions plc (”eg solutions”, “eg” or “the Company”; LSE-AIM: EGS), the back office optimisation software company, is pleased to announce the signing of a contract with a new customer in …
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One for our clients……It’s that time again – the launch of the eg operational excellence® awards 2010.
The formal launch of this year’s awards will take place at the eg Software User Group on Monday 29 March at Wembley Stadium.
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Being a member of the Institute of Customer Service eg are able to learn about the UK Customer Satisfaction Index results. Results just out show there are encouraging signs that organisations are paying closer attention to their customers needs and a general increase in customer service.
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This year’s Professional Planning Conference takes place on 19 & 20 April 2010 in Birmingham. eg will be exhibiting at the event and also sponsoring the National Back Office Forum.
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eg staff and colleagues dug deep to raise money for the Company charity, Doornkop Needy Children’s Centre by taking part in a raffle to win a giant Easter egg.
The gigantic Easter egg was donated by Telford based Magna Specialist Confectioners …
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