Recent news...

• Organisations working harder to satisfy customers

  Posted in Industry news, News, Partners On July 30th, 2009

  
  The recession seems to be having a positive effect on customer service. That’s according to the latest national measure of customer satisfaction from the Institute of Customer Service.

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• ICS tips on World Class service

  Posted in Awards, Events, General eg news, News, Partners On June 19th, 2009

  The eg Focus Group on Tuesday 16 June at Wembley Stadium focused on ‘Intelligent Customer Management’.

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• eg retains Microsoft Gold Partner Status

  Posted in General eg news, Industry news, News, Partners, Product news On June 4th, 2009

  eg announced today that it has retained Microsoft Gold Partner status for 2009/2010. As a Gold Certified Partner, eg has continued to demonstrate significant expertise in providing customer satisfaction using Microsoft products and technologies.

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