Keep up to date with eg’s activities in South Africa on this page.   If you would like regular updates on our news and knowledge sign up to our newsletter.  Details of the conferences and events we attend can be found here, so please contact us if you would like any further information or would like to arrange an appointment with one of our team.  Links to recent news items can be found at the bottom of the page.

Forthcoming Events is updated regularly

Process Excellence Week 21-22 February 2012, Cape Town

eg will share with delegates the role of operational management in process excellence and how to get as much as 40% additional benefit from BPE initiatives. Tony Cohn is presenting on the day he will look at:

Back-Office Optimisation and the Role of Operational Excellence

Optimise your business, reduce costs and improve the customer experience – guaranteed.

Sounds to good to be true but it is a reality.

• Learn from global back office optimisation success stories to transform and optimise the back-office environment

• Practical ways to address the requirements of managing work, people and performance in back offices – regardless of current processes and technologies
• The key to operational excellence through performance and quality.

For details on discounted delegate rates please contact us.