Staffordshire based eg solutions plc specialises in operations management software applications and has this year beat off stiff competition to be highly commended in the Best Added Value Project category of the ICT Excellence Awards.
The fast-growing and successful company won the award for a recent implementation of its software within Birmingham-based mutual, Wesleyan Assurance Society. The project involved the support of an internal initiative to deliver an improved and differentiated customer service.
The judges selected eg as it is the only operations management software applications vendor that guarantees return on investment and is paid based on the results delivered. There is a myriad of different IT systems and methodologies that claim to resolve or contribute to solving the operational issues faced by organisations.
eg’s software is used to augment these existing IT platforms – including BPM, BI, Workforce Management, CRM and core processing systems – to provide the missing link – historic, real-time and predictive operational intelligence.
Over the last 12 months eg has successfully demonstrated that the use of the eg operational intelligence® software suite achieves improved operational efficiency and significant cost savings.
Elizabeth Gooch, Chief Executive Officer at eg said, “Receiving a highly commended recognition has helped everyone at eg feel recognition for the hard work they have invested through very trying times. It also illustrates that we have triumphed in adversity and helps us to continue to feel positive for the future growth of eg. As our nomination concerned a client project, being a finalist illustrates that we are achieving significant successes for our clients during this difficult economic climate.”
“Despite the ongoing economic turbulence, eg has successfully demonstrated to potential and existing clients that the use of our solutions is guaranteed to achieve improved operational efficiency. The company has made solid progress in converting its sales pipeline prospects into firm orders,” she concluded.
Mike Musson, ICT Cluster Manager, added: “This year we’ve seen the highest standard of award entries yet and competition has been incredibly tough. The ongoing judging process has been rigorous and the panel faced a major challenge deciding the final winners. It’s fantastic to see the quality and diversity of technology companies the West Midlands region has to offer.
The ICT Cluster Excellence Awards were presented at the evening Awards event following the Annual ICT Cluster Conference held at the National Motorcycle Museum on 10 November 2009.
