eg solutions plc [eg] was announced as the technology vendor with the ‘Most Innovative Financial Services Solution’ at the prestigious ifs Financial Innovation Awards 2009 held at the Grand Connaught Rooms in London last week.

Staffordshire-based eg, a Microsoft Gold Partner, won the award for the eg operational intelligence® software suite – an application which provides real-time management information to help organisations make the right operational decisions to effectively measure, manage and improve customer service delivery.  eg guarantees improvements in productivity, customer service, quality and cost savings.

The award recognised the Company’s operational efficiencies and the cost savings delivered for its clients in the UK, Europe, South Africa, India and the Middle East.  The judges were looking for financial and non-financial evidence of how customers have benefited from use of the eg operational intelligence® software suite, how the technology is innovative and the impact the application has had on eg’s own organisational success.

Current clients of eg include a range of blue chip financial services organisations, such as: The Co-operative Financial Services; HBOS; Aviva; Legal & General; Nationwide Building Society; Resolution (South Africa) and one of the largest bancassurance groups in the Nordic region.

Elizabeth Gooch, Chief Executive Officer, commented: “This award is a great tribute to the hard work by all the staff at eg and their focus on meeting the specific needs of our clients’ back office operations management.”

 Chris Ray, Director of Communications and Alumni Services at the ifs School of Finance, said:

“These awards now in their 12th year celebrate those financial firms that have made stand out innovations in the field of financial services. The industry has came through a difficult year and we are delighted to see that even in the throes of a recession, companies are continuing to innovate and look at alternative ways to harness resources and talent to rebuild and meet the challenges ahead. This is evidenced in the quality and quantity of this year’s entries and the growing reach of the competition into Europe and beyond with entries this year from Spain, Turkey, Poland, Malta and South Africa.  Our congratulations therefore go to eg solutions for their tremendous success in winning this award, a real hallmark of success.”

Notes to Editors:

ifs School of Finance

The ifs School of Finance is a registered educational charity incorporated by Royal Charter. It has a remit to provide the financial services industry with a skilled, effective and competent workforce whilst also promoting a better understanding of finance amongst consumers.

The ifs is the only educational body with a specific focus on finance that has the power to award its own degrees. Its formal qualifications range from GCSE and A Level equivalents for the 14–19 age group, to Degree and Masters programmes for financial professionals. The ifs also offers professional development, competence maintenance and executive education programmes through its alumni membership services