Congratulations to all of the 2009 winners!
Best Newcomer – Jo Fulford, Capita Life & Pensions
Best Business Support – shared by Kuba Tatarski of Nationwide – Specialist Lending & Julie Bott of Wesleyan Assurance
Most Improved – Lyndsey Franklin, The Co-operative Group
Best Practice Manager – Amanda Hunter, Legal & General, Protection
Customer Service Team Award – Wesleyan Assurance
Best Practice Team Leader – Lisa Chaplin, The Co-operative Group
For a reminder of last year’s eg operational excellence® awards ceremony, see the photographs below.