Best Newcomer
Rebecca Davies, Legal & General Protection
Paul Maycock, Cheshire Building Society (Nationwide Regional Brands)
Jo Fulford, Capita Life & Pensions
Jo Gee, Nationwide Building Society – Specialist Lending
Faith Harrison, Wesleyan Assurance
Jennifer White, Nationwide Building Society – MAA
Chris Uitenweerde, Resolution
Mark Barton, The Co-operative Financial Services

Best Practice Team Leader
Sue Cox, The Co-operative Financial Services
Steve Harris, Aviva – JV
Lisa Chaplin, The Co-operative Group
Amanda Keeping, Legal & General Protection
Andrea Holloway, West Bromwich Building Society
Lisa Long, Capita Life & Pensions
Jeanette Coombe, Capita Life & Pensions
Michelle Smith, Nationwide Building Society – Specialist Lending
Sara Bruton, Nationwide Building Society – Specialist Lending
Nick Parkash, Wesleyan Assurance

Most Improved
Lyndsey Franklin, The Co-operative Group
Michelle Whitehead, The Co-operative Group
Jane Munn, Aviva-JV
Lynda Upton, Wesleyan Assurance
Toni Lahanas, Nationwide Building Society – Specialist Lending
Tony Lee, The Co-operative Financial Services
Cath Dewey, Capita Manchester Operations

Business Support
Nathan Sheppard, Legal & General Protection
Julie Bott, Wesleyan Assurance
Matthew Rose, Nationwide Building Society – MAA
Gary Lloyd, Capita Manchester Operations
Peter Wright, Capita Life & Pensions
Andy Shackleton, Capita Manchester Operations
Mark Jones, West Bromwich Building Society
Tracy Mitchell, The Co-operative Group
Kuba Tatarski, Nationwide Specialist Lending
Su Beech, The Co-operative Financial Services

Best Practice Manager
Philippa Gayle, The Co-operative Group
Amanda Hunter, Legal & General Protection
Peter Rawlings, Legal & General Protection
Stuart Harris, Nationwide Building Society – Specialist Lending
Lee Marjoram, The Co-operative Financial Services

Company Award
Legal & General Protection
Nationwide Regional Brands
Resolution
Wesleyan Assurance
West Bromwich Building Society