Congratulations to all of the 2011 Award winners:

The awards, now in their 9th year, offer an international benchmark of excellence within the industry.  They showcase Companies and Teams who are transforming the experience of customers and employees and demonstrate how real-time work management, forecasting & strategic planning and operational excellence can make a difference.

eg’s CEO, Elizabeth Gooch, said “our awards recognise outstanding contributions made by individuals towards best practice use of the eg principles of operational management^® and the eg software suite.  Set against a backdrop of economic gloom our award entrants have once again shown what can be achieved, year after year”.

The 2011 Winners

Best Newcomer Team Manager (UK) – Kat Nolan, Legal & General Retail Savings

Best Newcomer Team Manager (International) – Nomsa Mthimunye, Metropolitan Health

Best Business Support – Paul Bunce, Nationwide Building Society

Most Improved Team Manager – Jackie Pearson, Capita Life & Pensions

Best Practice Team Manager (UK) – George Hutchinson, Legal & General Retail Savings

Best Practice Team Manager (International) – Seviours Nkomo, Silica

Best Practice Manager (UK) – Adrian Downey, Legal & General Retail Savings

Best Practice Manager (International) – Tracey Basson, Silica

Company & Team Awards

• Best use of Software to achieve Strategic Objectives – Banking Operations Team, Nationwide Building Society

• Operational Excellence Best Practice – Retail Savings Operations Project, Legal & General Retail Savings

• Forecasting & Strategic Planning – DKS/Oppgjør/Konsern/Uføre, DNB Livsforsikring

Photographs and video from the evening will be available soon.