Centralising transactional finance processes, that are otherwise duplicated across divisions, business units or subsidiaries, enables companies to achieve significant cost effciences whilst also improving regulatory compliance and risk management and also increase quality.

To succeed there is a need to have a consistent understanding of all work types, the processes adopted and volumes across all existing functions, as well as the ability to align resources and skills against overall business requirements in the centralised ‘shared service’ teams.

By centralising high-volume transactional processing or creating a shared service function it is possible to create a more streamlined structure that will deliver:

• Consistency in process performance
• Reliability of service
• Increased quality
• Economies of scale
• Reduced administrative cost.

eg operational intelligence® can provide a consistent approach to proactively manage work, resources and performance that drives process efficiency. It will also provide real-time information on how Finance functions are performing in terms of service responsiveness, quality and efficiency. This information on overall operational performance can be used to improve operational effectiveness.