For further details on any of the listed Operations Management courses just ask
Planning & Forecasting
This workshop is for all those responsible for resourcing operational teams. It will explore the full range of measures required to produce stretching daily plans that achieve targets and objectives. It will provide delegates with the opportunity to document action based strategies and plans to clear backlogs whilst reviewing the management information required to monitor trends to anticipate and provide for the impact of change on teams.
Communication & Motivation
This workshop will highlight the importance of effective team communication in positively influencing motivation levels to support the achievement of targets and daily plans. It will review the use of current tools and techniques to understand gaps and establish best practice of Daily Planning Meetings, Team Huddles and Whiteboard visuals.
Understanding Process Measurement
This workshop focuses on the approach to process measurement and covers the tools and techniques needed to establish the balanced set of operational metrics required to manage the back office effectively.
Process Analysis & Improvement
This workshop focuses on the tools and techniques used to fundamentally improve business processes and the way work flows through them. It is designed to provide a clear understanding of the importance of improvement within any area of the business and is appropriate for anyone who is required to facilitate and manage process improvement activity.
Target Setting & Performance Management
This workshop is for all Managers and Team Leaders responsible for setting performance standards and objectives for their teams. It focuses on the importance of setting realistic and achievable targets coupled with the effective coaching, challenging and cheer leading that is needed to drive results and motivate individuals to succeed.
If you are interested in attending any of these courses or would like to speak to eg about the option of running an existing or tailor-made course for you please contact ask@eguk.co.uk or call our Head Office on +44 (0) 1785 715772.
